Children under 13 never have accounts, and parents control their child's information. Here is how the product holds to that.
A child under 13 never has an account of their own. The database refuses it, whichever screen asks. A parent, guardian or the organization manages their information.
A parent can download everything about their child, or delete their child outright. Deleting a child deletes the record and every file with it.
Coaches see how old a player is. The date of birth stays with the people who need it to place them.
Birth certificates and other documents sit in private storage, opened only through short-lived private links.
A child under 13 is never emailed directly. Messages about them go to their guardians.
Session recording never runs on an organization's public website, where team pages, rosters and photos live. Inside the app, it hides every word on screen.
Players aged 13 to 17 may have their own login, so they can see their own schedule and team. Their organization still decides what they can see and do.
Every organization's data is walled off from every other's, and inside an organization each staff role sees only what it needs.
A child's information is kept while it is being used to run their participation, and no longer than that needs. When an organization closes its account, its data is deleted or de-identified, apart from what tax and accounting law requires us to keep. Nothing is kept “in case it's useful.”
The Privacy Policy covers children's information, retention and every service provider that handles personal information.
Questions from a board, a parent or a governing body get a straight answer.